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Custom orders, delivery & project termsWritten approval, deposits and delivery details.
Optional Customization Service
We offer optional customization for selected lighting designs. You may ask about changes to an existing fixture or send a CAD drawing or reference image for review.
Optional Customization Service
We offer optional customization for selected lighting designs. Availability and lead times vary depending on the product and requested modifications. Please contact our customer service team to confirm the specifications, total price, and estimated completion time in writing. A 35% deposit of the confirmed custom-order total is required to begin production, with the remaining balance due before shipment. Standard product prices and delivery estimates apply only to non-customized orders.
Customization may include dimensions, materials, finish, electrical configuration, hanging length, color temperature, voltage, dimming, or quantity, subject to product feasibility. Standard delivery estimates apply only to non-customized orders; contact customer service for your custom production time and shipping schedule. Our team will reply after reviewing your message and discuss the details with you.
Contact Tianguang Select
Email: support@tianguanglight.com
WhatsApp / phone: +86 178 8690 2225
Support hours: daily, 9:00 a.m.–midnight China Standard Time (UTC+8). Our team will reply after reviewing your message.
Worldwide shipping and custom timing
Contiguous U.S. states and Washington, DC: approximately 3 calendar days of preparation plus 18 calendar days in transit, about 21 calendar days total. Other supported destinations, including Alaska and Hawaii: approximately 3 calendar days of preparation plus 4–7 weeks in transit, about 5–8 weeks total. These are estimates, not guaranteed arrival dates. Remote destinations and special freight arrangements require confirmation with customer service. For oversized or special-freight orders, customer service confirms the delivery arrangement and any access requirements before dispatch. For custom orders, contact customer service to confirm production time; production time is additional. Our team will reply after reviewing your message and discuss the details with you.
Free shipping to supported destinations worldwide, excluding China (CN) Export and destination import customs clearance, import duties, and import taxes are included. Applicable sales tax is shown at checkout.
Oversized freight is delivered to a safe, accessible outdoor ground-level point near the street or driveway entrance. Carrying items inside, stairs, unpacking, installation, and packaging removal are not included. Truck access, unloading equipment and liftgate suitability are confirmed for the shipment; appointments and signatures depend on the booked service. See the Shipping Policy for delivery-area restrictions and full details.