Order Tracking

After your order ships, Tianguang Select sends a shipping-confirmation email with your tracking number and the available carrier or logistics-company link.

How to track your order

Find the tracking number in your shipping-confirmation email.
Open the carrier link in that email, or visit 17TRACK.
Enter your tracking number to view the latest available delivery status.

Need help?

If you cannot find your tracking number, or if the tracking status has not updated for more than 3 business days after shipment, contact us with your order number and checkout email address.

Email: support@tianguanglight.com
WhatsApp / phone: +86 178 8690 2225

Support hours: Monday-Friday, 9:00 a.m.-6:00 p.m. China Standard Time (GMT+8). Our team will reply after reviewing your message.

U.S. shipping and custom timing

Standard, non-custom orders: approximately 7 calendar days to prepare, then 21–30 calendar days in transit. Allow approximately 28–37 calendar days total from order confirmation. Oversized, non-custom orders requiring curbside freight: approximately 7 calendar days to prepare and 45 calendar days in transit, or approximately 52 calendar days total. For custom production time and the delivery schedule, contact customer service; our team will reply after reviewing your message and discuss the details with you.

Free shipping to eligible addresses in the contiguous 48 U.S. states, with no minimum purchase. Export and U.S. import customs clearance, import duties, and import taxes are included. Applicable U.S. sales tax is shown at checkout.

Oversized freight is delivered to a safe, accessible outdoor ground-level point near the street or driveway entrance. Carrying items inside, stairs, unpacking, installation, and packaging removal are not included. Truck access, unloading equipment and liftgate suitability are confirmed for the shipment; appointments and signatures depend on the booked service. See the Shipping Policy for delivery-area restrictions and full details.